As a business owner, the feedback that customers leave online about your business can dramatically affect your bottom line.
In fact, 85% of customers trust online reviews as much as personal recommendations from friends and family…
So what people are saying about the quality of your business can either make or break you, and helping manage customer feedback online has proven to be quite difficult for most business owners, until now.
We have several multi-million dollar proprietary reputation marketing software programs to fit any budget. We can help you manage your business’ online reputation and help tip the 5-star review rating system in your favor.
Reviews are now considered so important, that major search engines and review sites rank each business higher or lower in their local search results, based on recent reviews and overall rating or review score. (Heck, you can now leave reviews about a business on Facebook!)
And of course, the more positive reviews a local business has, the more trustworthy they appear and the more customers they attract over their competition.
Here’s How Our Proprietary Reputation Marketing Software Works For You:
You own a local business and uses our reputation marketing system to monitor customer feedback and boost positive reviews online. After you join your customized Feedback Review Center is automatically created, configured and ready to go.
Now getting feedback and reviews from your customers is simple.
You or one of your staff members hands your customer a feedback card or simply enters the customer’s name and email address into the software and it automatically reaches out to get their feedback using our proprietary software system and process.
If your business receives a 4-star review or above, the customer is directed to online review sites and he/she can select the site to leave the positive review on.
If you receive a bad review, the customer is immediately sent to a complaint form that notifies only YOU about the problem — and that feedback doesn’t appear anywhere else online. The customer is given the ability to vent and you learned about a problem with your business. (This all greatly reduces the chances of a customer bashing your business in public and online.)
When using this reputation marketing process to build your business’ positive feedback and reviews, you’re able to monitor the top review sites using one dashboard, making it easy to keep track of your online reputation.
And that’s just the tip of the iceberg of what our powerful reputation marketing software can do! There are so many more features offered: reputation video marketing, automated email sequencing that helps you ask customers for reviews, your own mobile app, reputation marketing landing page, SEO optimized videos that promote your expertise, designed collateral that will help you ask for reviews from your customers and more!
It’s time to ensure your business’s reviews are in good order, making YOU the preferred choice for potential clients and customers.
Run a FREE Online Reputation Report to see what your business’ reviews look like and what your customers are saying about your business. (Note: If you have no reviews, that’s bad because people expect and want to read reviews about your business. If you have negative reviews, that’s bad too! (For obvious reasons.) If your reviews are good right now — remember it only takes one bad review in the future to damage your reputation.)